Job type: Full Time

Salary: $65k

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About the Company:

This is a small family run business in the insurance industry who are in growth mode and require an extra pair of hands with administration support. Located in the heart of Ponsonby, they are offering flexible working hours, working from home options and a supportive culture. This role would also suit somebody with experience in administration/ coordination or customer service. This role is an initial 12-month fixed term contract but could move into a permanent role.


About the Role:
  • Scheduling appointments for advisors
  • Sending template letters to clients
  • Contacting existing customers via email/ phone for renewals to their policies
  • Basic data entry of accurate information into the CRM system
  • Chasing client arrears
  • Ad hoc administration support as required and directed by the operations manager.


About You:
  • You will have experience in admin support/ customer service or coordination
  • Experience within a customer service role or administration role in the insurance industry would be advantageous.
  • You will have strong communication skills as you will be dealing with customers/ internal stakeholders
  • You will be computer/ systems savvy and able to pick up systems easily
  • You will have high attention to detail



Apply Now!


We are currently experiencing an incredibly high volume of applications and it may take us longer than usual to get back to you. It’s outside our normal service levels and we apologise. For us to focus on servicing candidates and clients to the highest possible standards, we encourage all expressions of interest to be made via this advert. This will ensure your information reaches the correct consultant promptly and we will respond to you as quickly as possible.


To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.


At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people, and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…

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