Position: Not Applicable

Job type: Full-time

Salary: Negotiate

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Job content

Job Description
  • Full time, Includes a weekend roster
  • Tues to Saturday or Sunday to Thursday roster

Banking is changing and so are we! It’s incredibly rewarding working in a service industry where you can make a real difference to people’s lives. You are part of our journey to help us improve the bank, strengthen our culture, transform ways of working, and make our customers happier than ever before.

We have a fantastic team of experienced bankers who are enthusiastic and love working for Westpac and their local community.

We are making some amazing advancements, but it’s just the start. It’s an exciting road ahead and we are driven to ignite financial possibilities for our customers, our communities, and for the whole country. We want you to be part of it.

We are seeking applicants who are excited about a career in banking and have a real interest and connection with customers. We have a culturally diverse customer base, and we want people from all backgrounds, who can reflect the wide range of customers we connect with daily.
  • Contribute to the success of the business and our customers through solution focused interactions
  • Provide best customer advice and solutions to existing and new customers resulting in improved experiences
  • Listen and provide sound advice to our customers to ensure our products are suitable to help them reach their financial aspirations
  • Create a customer experience that is world class by being empathetic, trusted and knowledgeable
  • Bring a growth mindset to keep imaging and developing the bank in new ways and developing your career.

What is in it for me?

We provide full training on the technical aspects of banking and will train you via our Banking Academy. We will assist in developing you into a highly skilled and confident individual who is able to deliver great outcomes to all customers across multi channels of the bank.

Being part of a company where you are valued as an individual, able to put you mark into your customer experiences.

What do I need?
  • Attitude and presence are just as important to us as your background skills and experience. Using appropriate interpersonal styles and communication methods to guide individuals to fast and effective outcomes is essential
  • Be self-directed, pragmatic and view ’change as the norm’
  • Banking experience and Home Lender experience preferred
  • Confident in learning new digital platforms and tech savvy
  • Strong communication skills.

Let’s go

Apply online via the link on this page with a CV and cover letter.
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