Job type: Contract/Temp

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Job content

  • Show us your agility, attention to detail and a logical approach
  • Join our supportive, positive and highly engaged team
  • Opportunity to use your risk assessment experience
  • Fixed-term opportunity: until end of February 2022, location flexible

Te Whiwhinga mahi | The opportunity

As one of the Case officers in our Permitting team, you will provide solid knowledge and expertise that contributes to a fair and firm regulatory system. This is a busy and varied role and you will assess permit applications/enquiries in a timely manner and keeping to a high standard.

Working closely with internal and external stakeholders and applicants, you will deal with complex customer inquiries and make risk assessments and operate with a higher level of decision making. This is an opportunity to showcase your excellent critical thinking skills to ensure correct and up to date management of our systems.

If you enjoy a varied and fast-paced role, where there’s scope to learn, this could be the right role for you.

Ko koe tēnei | About you

To be successful in this role, you will bring:

  • Excellent attention to detail
  • Ability to apply critical thinking against legislation and policy, to support decision making
  • Ability to identify, promote and/or implement areas for improvement to current processes and procedures and/or customer needs
  • Resilience to a changing work environment
  • Flexible and accepting of change in a fast moving work environment
  • Excellent time management skills with the ability to work well under pressure to meet deadlines
  • Sound knowledge of Microsoft Office Suite
  • Proven ability in building and maintaining of relationships
  • Excellent oral and written communication skills

Ko wai mātou | About us

At Waka Kotahi NZ Transport Agency, it all starts with our people. The organisation’s performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. Waka Kotahi has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years time.

As the lead regulator for land transport our purpose is to ensure that the system is safe, efficient, effective and operates in the public interest. Safety is a top priority for Waka Kotahi and we, as Te Rōpu Waeture (the Regulatory Services group), aim to improve safety and reduce the risk of harm by being a firm and fair real-world regulator applying principles of good practice grounded in Te Ao Maori - Whakapono (Integrity), Manaakitanga (Caring for people), Whanaungatanga (Relationships) and Kotahitanga (Unity). Being a real-world regulator means we take a systems view that is focused on improving safety outcomes and reducing harm, we work to understand why people behave the way they do and are pragmatic in how we respond, we encourage and educate to support people to comply and enforce compliance when necessary.

Along with our other benefits we also have new Waka Kotahi Life, Income Protection and Critical Illness Insurance scheme available for permanent employees.

You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori. You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.

Rā Katinga | Applications close : Thursday, 16 September 2021 @ 11:59pm

For a copy of the position description:

Benefits of working at Waka Kotahi

For further information, email:

To be considered for this position you must have a legal right to live and work in New Zealand.

Waka Kotahi is an equal opportunity employer (EOE). At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time

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