Job type: Full Time

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Job content

Are you hunting for a flexible role that revolves around your lifestyle? Is helping people your joy? Would you like to be a part of an engaged and fun team that knows how to work hard and party harder? Then this could be the role for you!

This phone-based team is part of a leading service environment and looking for people who can connect with their customers and are focused on the best possible customer experience and outcome.


  • Manage inbound phone calls to determine the best course of action.
  • Provide exceptional, empathetic service to all customers
  • Working in a high volume environment you will be given the time to ensure the customer gets the best outcome on the first contact
  • Work within contact quality guidelines to achieve service level agreements


  • You need to be flexible to work rotating shifts Monday to Saturday between 7 am or 9 pm


  • Fully paid training
  • An amazing Albany location
  • The opportunity to work with a highly regarded brand with a genuine focus on providing outstanding service
  • A stable job and a supportive team.

Apply now! Application close Friday

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

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