Operation Support Assistant

Wormald

View: 107

Update day: 31-12-2021

Location: Dunedin Otago

Category: Administrative / Clerical / Assistant

Industry:

Job type: Full Time

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Job content

Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

Operation Support Assistant - Part time - 20 Hrs.

The Company

Wormald is the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 125 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

Wormald is part of Johnson Controls a global technology leader serving a wide range of customers in more than 150 countries. In total, our 117,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure and security solutions.

What you will do

Responsible for the service delivery function which includes

Planned/unplanned technician scheduling & dispatch management

Customer service requests coordination (from initiation to completion),

Parts management, billings & assist with collections.

How you will do it

Maintains good relationships with both internal and external customers.

Identify ways to improve business processes, services and the professionalism of the company.

Who are we looking for?

Must demonstrate the ability to work independently and possess solid organisational and attention to detail skills.

Must have strong interpersonal skills to effectively communicate.

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