Position: Mid-Senior level

Job type: Full-time

Salary: Negotiate

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Job content

We are looking for someone with outstanding customer service skills, a friendly and welcoming personality and fantastic communication skills to come and join us!

About SkyCity

SkyCity Hamilton is the place to come for fun in the Waikato. With our casino at our heart, live entertainment, restaurants, a conference centre and ten pin bowling, there’s always something happening around here! Together here at SkyCity, our mission is to thrill, excite and make everyone feel like a winner!

About The Role

As a VIP & Premier Host you will be joining the customer-focused gaming team who are passionate about providing the best service to all customers.

You will spend time providing our valued Gaming VIPs with outstanding service by attending to VIP guests needs and ensuring their requirements are met, as well as assisting in the organisation and hosting of VIP events, including issuing invitations via text and telephone call, and setting up venues and conducting post event reviews.

This is a Full-Time opportunity, working 40 hours per week across a roster which will include night and weekend shifts.

Want to learn more? To read the full job description, hit ’apply now’ and you will find the document at the bottom of the page.

About You

It’ll be your winning attitude, excellent customer service skills, and ability to work under pressure which will make you a great fit for SkyCity.

To be successful in this role, you will also;
  • Have fantastic interpersonal skills and be a confident and clear communicator
  • Be well presented with a high level of professionalism
  • Excellent written and verbal communication skills
  • The ability to follow processes to resolve issues or queries
  • Flexibility in your availability to accommodate VIP events
  • Computer literacy
  • Demonstrate flexibility and willingness to work a variety of shifts
  • Be 20 years old or over due to licensing requirements
What’s great about working for SkyCity?

Other than the opportunity to join a fantastic team in a varied role, you will have great scope for development and career progression all whilst getting to work in a fun, busy and vibrant environment. And if all that’s not enough - SkyCity offers great staff benefits including discounts across our outlets, subsidised meals in our staff dining facility, subsidised health insurance, free or heavily discounted car parking, and much more!

We begin reviewing all applications as soon as we receive them, so if this role ticks your boxes, apply today and we could be speaking to you very soon.

Not sure if this role is for you but interested in what else SkyCity has to offer? Please visit www.skycitycareers.com to see our current vacancies or to register your interest in joining the team.

The career opportunities we have at SkyCity are so diverse, and so are we. We don’t just accept differences, we celebrate and support them. We recruit based on capability and performance - regardless of gender, gender identity or expression, race, national origin, age, educational background, disability or religious beliefs.
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Deadline: 19-06-2023

Click to apply for free candidate


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